Terms of service

Last updated: 22nd March 2026

By using our website and purchasing from Turf Tails (Enzymaway), you agree to the following terms.

Orders

By placing an order, you confirm that:

  • All information provided is accurate
  • You are authorised to use the payment method

We reserve the right to cancel or refuse any order.

Pricing & Payments

All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

Shipping

Delivery times are estimates and not guaranteed. We are not liable for delays caused by courier services.

Product Use

Our products must be used in accordance with provided instructions.
We are not liable for:

  • Improper use
  • Damage caused by misuse
  • Use outside intended purpose

Safety Disclaimer

While our products are designed to be pet-safe, they should:

  • Be used responsibly
  • Be kept out of reach of children
  • Not be ingested

Always follow label instructions.

Returns & Refunds

Please refer to our Refund Policy for full details.

Limitation of Liability

To the fullest extent permitted by law, Turf Tails shall not be liable for:

  • Indirect or consequential loss
  • Loss arising from misuse of products

Changes to Terms

We reserve the right to update these terms at any time.